not working on android

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8 years 4 months ago #7637 by nick2011
hi
already tried to google a little about this,
but considering I have a membership, I think I can ask for your help.
Can you please explain why videos are not played by Android devices?
They are simple MP4.
Users see a "file could not be play" error.

Please help
Thanks

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8 years 4 months ago #7639 by admin
Replied by admin on topic not working on android
Hello,

could you provide a link ?

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8 years 4 months ago #7640 by nick2011

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8 years 4 months ago #7642 by admin
Replied by admin on topic not working on android
It's working here : Android 4.4.2 and Chrome.


what version of android you have ? what browser ?

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8 years 4 months ago #7644 by nick2011
Replied by nick2011 on topic not working on android
android 5
both browsers are not playing the videos (chrome and internet)

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8 years 4 months ago #7645 by nick2011
Replied by nick2011 on topic not working on android
received also many complaints by the website users.

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