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I can't see the video on my site

  • atticus72149
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12 years 2 months ago #6789 by atticus72149
I can't see the video on my site was created by atticus72149
I can't see the video on the page, instead there is this message "You must have the Adobe Flash Player installed to view this player"

Flash is installed and there is another movie on the same page and it is working fine. There are 6 movies on another page and they are all working fine, except for the last video I added.

I am using the JW Player module.

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12 years 2 months ago #6790 by admin
Replied by admin on topic I can't see the video on my site
Hello,

could your provide a link ?

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12 years 2 months ago #6791 by atticus72149
Replied by atticus72149 on topic I can't see the video on my site
Thank you for responding to my post.
The link is: www.medicalmarijuanaevaluationcenter.ca/

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12 years 2 months ago #6792 by admin
Replied by admin on topic I can't see the video on my site
Please change the name of your FLV file :

from
Code:
http://www.medicalmarijuanaevaluationcenter.ca/images/videos/Charlotte's Web and Zaki's Journey.flv

to
Code:
http://www.medicalmarijuanaevaluationcenter.ca/images/videos/Charlottes_Web_and_Zakis_Journey.flv

and change it inside the module field.
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12 years 2 months ago #6793 by atticus72149
Replied by atticus72149 on topic I can't see the video on my site
Hi,
I did as you instructed. The file name is changed and the name in the module field is also changed. The video is still not showing. The source code is not showing the updated file name and Firebug is also showing the old file name.

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12 years 2 months ago #6794 by admin
Replied by admin on topic I can't see the video on my site
It's ok here under FF and W7, please clear your browser cache.
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12 years 2 months ago - 12 years 2 months ago #6795 by atticus72149
Replied by atticus72149 on topic I can't see the video on my site
It is working now. I had to delete that module and create a new module using the new file name. Thank you.
Last edit: 12 years 2 months ago by atticus72149.

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12 years 2 months ago #6796 by atticus72149
Replied by atticus72149 on topic I can't see the video on my site
I did clear the browser cache and even opened a new window.

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12 years 2 months ago #6797 by admin
Replied by admin on topic I can't see the video on my site
So it was you Joomla site cache.

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