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A video on the site I manage won't work

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6 years 5 months ago #7161 by tfortravesty
A video on the site I manage won't work was created by tfortravesty
The site that I manage has two videos on the home page. One video is a slideshow and the video below it is an informational video talking about the business. Anyway the other day I noticed that the info video wasn't working. It didn't even display the image that I have set for when the video isn't playing. So in attempts to fix the video I uploaded another version of the video only to have both videos not displayed and receive a box stating that you need to download the latest version of adobe flash player. Even after downloading this plugin and also viewing the site in chrome which has adobe flash player built in this result still shows. So I decided to hide the info video only to find the slideshow is back working. So the problem is obviously the info video. Anyway I need help! has anyone came across this and does anyone have any solutions?

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6 years 5 months ago #7163 by admin
Replied by admin on topic A video on the site I manage won't work
Hello,

Could you provide a link ?

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6 years 5 months ago #7164 by tfortravesty

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6 years 5 months ago #7165 by admin
Replied by admin on topic A video on the site I manage won't work
Sorry, but what extension are you using here ?

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6 years 5 months ago #7167 by tfortravesty
Replied by tfortravesty on topic A video on the site I manage won't work
The videos are flv video files if that's what the question is

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6 years 5 months ago #7169 by admin
Replied by admin on topic A video on the site I manage won't work
No, I mean what Joomla extension you are using ? As I can see it's not our player/extension.

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