Error loading player with xml but not single file

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10 years 11 months ago #6374 by techsoldier
Hi there,


I upgraded jw player advanced 3.2 from 2.X installed in the web site habana59entertainment.com/

It seems to be working on all platforms with a single file but not the xml, this same xml file worked OK with the previous 2.X installation but of course the older was not html5 compat.

www.flojams.com/habana59/images/video/habana.xml

Can you help?

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10 years 11 months ago #6376 by admin
Hello,

it's not the advanced module it's the free one so I move it into the appropriate category.

So for xml playlist you have to set in the backend of the module the "kind of sources" to "playlist".

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10 years 11 months ago #6379 by techsoldier
I attached a snap shot of the settings in the backend. I do not see "playlist" as an option.

Please advise. Thank you for your help.

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10 years 11 months ago #6381 by techsoldier
I switched the choice to rss link and the playlist works in flash but not in html5 on iOS devices.

The single file option plays the mp4 files in all platforms.

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10 years 11 months ago #6384 by admin
Hello,

For me it's working here :

habana59entertainment.com/

I guess it's not working here :

www.habana59entertainment.com/

If yes then it's just an issue with the relative/absolute path

Set this in your rss link field :

/images/video/habana.xml

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10 years 11 months ago #6385 by techsoldier
Yes I got it working! I had to move the xml file to the web host server. The video files are on a different server and I originally had the xml file on the same server as the video in the same directory. Joomlarulez JWPlayer module does not like that. :angry: I moved the xml only to the same server as the website and BOOM! it worked in all platforms.

Now I have another issue :(.

I have another site and I installed Joomlarulez JWPlayer 3.4.0 module here:
http:lasvegasinternationalartisticfestival.com

Its J2.5. I used the same config as the other site that worked and I had only a black screen. Can't figure this one out. I had to remove it because the site is live.

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